Cloud computing is continuing to evolve over time and is becoming more prevalent in everyday business operations. Since it was introduced it involved organizations employing and changing their infrastructure to support the new technology and services. This ranges from replacing legacy systems to updating and installing new platforms to support it. This change can cause the organization to encounter barriers or obstacles that can slow or halt this evolution in computing technology.
According to Simon Mitchell, there are five barriers to cloud adoption. They are the NIH (Not Invented Here) Syndrome, Loss of control, Data Security, Data Privacy, and Cost (Mitchell, 2014). All of these barriers can hinder operations and reduce efficiency in implementing cloud technology.
When looking these barriers, the NIH syndrome occurs from organizations being reluctant to adopt a system or service that was not created or developed by them. This lack of ownership feeds into the second barrier which is loss of control. Since they do not feel as if they have ownership, the IT staff may feel as if they are not in control of administering the service. The goal is to ensure the organization understands that they still control the service by operating and controlling features but necessarily don’t have to worry about maintaining the hardware or system it originates from.
The next barriers would be data security and data privacy. The cloud raises concerns about the confidentiality and security of information loaded onto its server because there is so little known about its vulnerabilities. Organizations worry that if they use a cloud service they are putting their information at risk of compromise. It also raises the question of access. If the system is not located on site who all on the distant end has access to this stored information and is it secure from data breaches.
The final barrier is cost. The organization tends to look at long term cost. A traditional in-house server has a one-time cost that can be maintained for several years whereas cloud computing has an initial startup cost and a yearly service fee. This can be concerning if the cost outweighs the benefit and can cause organizations to move away from adoption.
By removing these barriers the organization can strive and increase efficiency using modern technology as illustrated by Larry Bonfante saying, “with an appropriate level of planning and architectural effort it can be a valuable tool for any CIO, allowing us to focus less of our time on the utility aspect of IT and more of our time on adding value to the company” (Bonfante, 2014).
Even though the cloud has shown it can be a useful tool, using cloud technology is not with its concerns. “Security remains a top concern when it comes to moving critical information to the cloud and keeping it safe” (Skok, 2014). This is because not every organization has a robust IT department with the infrastructure to adequately support securing their network. So as the cloud continues to evolve it must incorporate ways to provide external security measures to readily support smaller organizations throughout. Once this occurs, it will reduce this hesitation to make this service more readily available.
Finally, cloud computing offers other areas of concern or barriers which were not included on this initial list of barriers. They are the complexity, reliability, network bandwidth, and interoperability concerns associated with its adoption and use. Since it requires Internet usage and is intertwined into business operations some organizations are concerned with the availability of these resources. Most organizations need some assurance that network will not be delayed reducing efficiency and that the information is available at all times.
Overall, the adoption of cloud computing can greatly enhance operations by providing off site services to increase storage, capability, and application services provided but it comes with associated barriers or concerns which can hinder or decrease it from being implemented into everyday usage within the organization. To effectively reduce these barriers the IT manager must assess the overall value with cost comparison versus the given risk and see if it is manageable and negligible to benefit the organization as a whole.
Bonfante, L. (2014). Three Flawed Issues About Cloud Computing. Retrieved from http://www.cioinsight.com/it-management/expert-voices/three-flawed-issues-about-cloud-computing.html.
Mitchell, S. (2014). Moving to a Cloud: Top 5 Barriers to Cloud Adoption – And How to Break Them Down. Retrieved from http://www.business2community.com/cloud-computing/moving-cloud-top-5-barriers-cloud-adoption-break-0987489.
Skok, M. (2014). Breaking Down the Barriers to Cloud Adoption. Retrieved from http://mjskok.com/news/news-breaking-down-barriers-to-cloud-adoption.